RETENTION

We've had a steady stream of visitors every Sunday since moving to our new location and particularly since our public grand opening two weeks ago. We're over the 100 mark for the past two weeks alone.

This all brings my attention back to a conversation I had earlier this evening on the subject of retention. I understand that in general a 14% retention rate is normal and so of course I'm hoping that we prove the statistics wrong by upping that number substantially.

There are several things in our favor - in my humble opinion! -

1. The warmth and friendliness of our folks and of the overall environment on a Sunday morning.

2. When we get contact information we follow up as soon as possible and thank folks for taking the time to worship with us.

3. We teach in series which is more likely to bring visitors back to hear the next part.

4. Tomorrow we'll be detailing our small groups schedule for the fall. Plugging in there would be huge for newcomers.

5. We're announcing a lunch for new folks next month, together with our revamped 101/The Journey class, which will help the pastors get acquainted with those who have been coming and will also outline clearly for them what we are about.

Looking to see how many fresh faces can be spotted tomorrow and how many of last week's return!